Application Maintenance & Support
Implementing an SAP enterprise resource planning (SAP ERP) platform can present unexpected challenges. Some organizations struggle to attract and retain the talent required to manage their evolving ERP systems. Others spend too much of their IT budgets on ERP application maintenance and support. Furthermore, others face difficulty building the product and business expertise they need to wring continuous value from their package applications. Leveraging an integrated design build-run model, we align our resources with your core ERP strategy to streamline implementation and provide additional support as required. This lets you optimize your cost savings, risk mitigation, and return on investment.
- Cross-platform custom development (RICEFW developments)
- Testing and migration services
- Authorization administration
- Database and system administration
- Full system lifecycle design, development, and implementation support
- Maintenance, operations, and enhancements
Key features are :
- Business Aligned Value Delivery: focuses on aligning IT and business roles and responsibilities and systematically identifies improvement opportunities, measures value impact, executes the improvement, and tracks the benefits.
- Rapid Solution Design and Transition focuses on a simple and fast design process for a leading application management operation and guides transition to quickly achieve stabilization.
- Comprehensive Governance: focuses on creating governance structures and procedures to reduce risk, maintain compliance, and focus on priorities.
- Delivery Optimization: emphasizes optimization through root-cause analysis, trend analysis, and use of leading tools and practices while enabling globally distributed delivery.